Tuesday, April 11, 2006

Perception is everything

I've been instructed to move someone to the front desk in our office and I'm having a problem with it. Why? It is the reception desk and this is not the receptionist.

Our office doesn't have a receptionist. We tried it for a while, but as a technology company, we need technical people more than someone to meet/greet/answer phones/run errands. It would be helpful many times, but there just isn't enough work for someone without major technical skills to do here.

I don't want to move this person there.

It's not me, but it happened to me at a former job. It was one of the many reasons I left. They didn't understand that it was a problem either. Trying to explain this to the person who sits in the corner office is difficult. They think I'm being difficult.

I don't think they're trying to get rid of this person. I just think they're not clear on the meaning of the location. Perception, like location in real estate, is everything.

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